EDISONDA - user experience studio

We use professional research and design methods to provide the users with optimal experience. We design and conduct research on the basis of User Centered Design methodology and thanks to that your users are always in the centre of attention.

Development of User Experience

Our aim is to increase users’ satisfaction through improvement of User Experience of websites and applications. In order to do that, we use various tools, from examining the current state of a website, to suggesting some changes and designing new solutions. Equally important is supervising their implementation and monitoring the effects of the changes. In each area we deal with there are tools and methods allowing for effectively accomplishing the business goals while respecting the customers’ needs.

Our methodology

Four areas of User Centered Design

User Centered Design methodology, allows for respecting the users’ needs and accomplishing the organisation’s aims. User Centered Design takes as a starting point an in-depth analysis of consumer and their needs in a context in which a product-service will be used. It involves behaviour analysis, interviews and observation, creating the usage scripts and verifying the prototypes with users at the designing stage. By applying this methodology, we are able to take care of all aspects of a good User Experience.

What can we do?

1. Answer the question why service does not sell - perhaps we will find the answer at a second glance or maybe only after doing a test, but we will find it.
2. Design a service that is better than that of a competition - we will do a test, we will follow trends, we will find the Achilles’ heel of competitors.
3. Teach an effective approach. building User Experience is a complex process requiring involvement of many people in an organization. We like sharing our knowledge and helping you to achieve your aims.

What we cannot do

1. Programming - we know this enough to be aware of limitations and advantages of various technologies, but not well enough to conduct implementation. Other companies do it better.
2. Multimedia presentations and animations - multimedia are essential aspect of User Experience, that is why we will advise on how and where to use them effectively. But we prefer to leave the rest to specialised animators

Who should hire us?

Ensuring the high User Experience is essential in places where the Internet is a selling channel. Interaction is equally important in the case of selling products as well as services. Below, there are a few examples of companies whom we are able to help to develop and improve their Internet enterprise:

• e-commerce websites
• banks and insurance companies
• tourist and booking services
• start-ups

How do we work?

We follow several basic rules fundamental in our job

1. Firstly, we always want to be as close to your clients as possible. If we do not understand them well, an enterprise is sure to fail. In order to do this, we carry out interviews, create personas and test with users.
2. Secondly, we always want to be as close to your business as possible. If we don’t understand it well, we will not achieve a shared success. That is why we treat workshops so seriously.
3. Thirdly, we work in stages. Thanks to that, after each stage we provide you with the document or project which we can assess together. That kind of dialogue is very important for us.
4. Fourthly, we value honesty, trust and sense of humour. We spend half of our life at work (or even more) and we we want to make a good use of it
5. Fifthly, we always want to be as close to your clients as possible. If we understand them well, the enterprise is sure to succeed.

Usablility testing

Webanalytics

Design